By using our website and services, you agree to the following terms and conditions
1. Custom Orders: Due to the personalized nature of our products, all sales are final once an order is in process. No returns, exchanges, or cancellations on completed products.
2. Order Placement: Orders must be placed at least 10 days before your homecoming date. Rush orders may be available for a $25 fee; please contact before ordering.
3. Major Changes: No major changes (size, color, prints) can be made once an order is started. Contact promptly for any modifications.
4. Turnaround Time: Orders are ready by the Wednesday of homecoming week (Friday homecoming) or by Tuesday (Thursday homecoming). Orders are prioritized by event date.
5. Local Pickup: Pickup is arranged when the order is completed. A message will be sent to your choice of contact. I do not ship, meet or deliver.
6. Payment: Full payment is required at order placement. We accept various payment methods listed on the website.
7. Privacy: We are committed to protecting your privacy. Please review our Privacy Policy for details.
8. Liability: Our liability is limited to the cost of the product. We are not responsible for any damages or losses from using our products.
9. Governing Law: These terms are governed by Texas law. Disputes will be handled in Texas courts.
10. Changes to Terms: We may update these terms without notice. Continued use of our services indicates acceptance of the new terms.
11. Contact Us: For questions or concerns, please contact us at katievan81@yahoo.com or 817-202-5129
Thank you for choosing Katie-did-it to meet your homecoming needs.
